Practice Areas — Food Delivery

Your best-selling item might be losing money.

Delivery revenue arrives as a net deposit weeks after the order — minus commission, marketing, and adjustments you never see itemized. We reconcile every platform order by order, so you know which channels earn and which ones just look busy.

What we hear

The friction you feel.

These are the gaps that quietly cost you money, time, and confidence. We bring structure and accuracy to each one.

01

Platform payouts that never tie back to order volume

02

Commissions, marketing fees, and refunds landing as one lump

03

Chargebacks and adjustments written off without review

04

Packaging and third-party supply costs lost in overhead

05

No margin by channel: app versus direct versus walk-in

06

Sales tax collected and remitted across several marketplaces

The scope for you

Built around your world.

—Platform payout reconciliation to order level
—Commission, marketing & service fee coding
—Refunds, chargebacks & adjustments tracking
—Direct website and POS order reconciliation
—Packaging & delivery supply cost tracking
—Marketplace facilitator sales tax tracking
—Historical cleanup & chart-of-accounts build
—Month-end close & accrual entries
—Revenue by channel: app, direct, walk-in
—Net versus gross revenue presentation
—Contribution margin per platform
—P&L, Balance Sheet & Cash Flow per entity
—Fee, refund & chargeback trend analysis
—Year-end tax-ready package handoff
—Close calendar & close management
—GAAP-compliant financial reporting
—Channel pricing & packaging economics
—Weekly cash flow forecasting
—Budget vs. actuals & variance analysis
—Platform access & internal control policy
—Investor & lender package preparation
—Platform menu, hours and availability management
—Channel pricing and promotion calendar
—Packaging specification, cost and vendor management
—Refund, dispute and chargeback handling
—Order error and prep-time reporting
—Direct-ordering program management
—SOP documentation for expo and packaging stations
—Weekly channel operations review

The engagement

How it runs.

The first 90 days

  1. Days 1 – 14

    Platform access and order data

    We connect your platform portals and pull order-level exports for every channel, then reconcile the last quarter of payouts back to the orders that produced them — deposit by deposit.

  2. Days 15 – 45

    A chart of accounts by channel

    Your chart of accounts gets rebuilt around channels and brands, so commission, marketing, packaging, refunds, and adjustments each land on their own line instead of disappearing into one net deposit.

  3. Days 46 – 90

    First close and channel margins

    Your first close shows revenue, fees, and contribution margin by platform, plus a per-order profitability read on the items you sell most. From there, pricing decisions have a number behind them.

The rhythm we keep

Every week

  • —Platform payouts tied out to order level
  • —Commission, marketing, and adjustment coding
  • —Refunds and chargebacks reviewed line by line
  • —Packaging cost per delivery order calculated

Every month

  • —Close with revenue reported by channel
  • —Contribution margin per platform
  • —Gross versus net revenue presentation
  • —Marketplace facilitator sales tax reconciliation
  • —Menu item margin after commission

Every quarter

  • —Channel pricing review: app, direct, walk-in
  • —Fee, refund, and adjustment trend analysis
  • —Rolling 13-week cash flow forecast
  • —Owner review: which channels to grow, fix, or drop

Every year

  • —Year-end close and tax-ready package
  • —1099 preparation for drivers and contractors
  • —Next-year budget by channel and brand
  • —Direct-ordering payback analysis

The result

What changes when the numbers are clear.

  • 01

    Every deposit tied back to the orders that produced it

  • 02

    A real contribution margin for each platform you sell on

  • 03

    Packaging and fees visible instead of buried in overhead

  • 04

    Direct-ordering decisions made on numbers, not vibes

Systems we work in

We reconcile the channels you already sell on.

No menu changes, no new POS, no renegotiated contracts required. When a channel cannot be reconciled to a profit, we say so and show the arithmetic behind it.

Delivery Platforms

DoorDashUber EatsGrubhubChowNowSliceToast Takeout

POS & Ordering

ToastSquareCloverOloDirect orderingOwn website

Accounting & Payroll

QuickBooks OnlineXeroGustoADPRampBill.com

Cost & Inventory

MarginEdgextraCHEFCraftableRestaurant DepotPackaging vendors

Common questions

Before you ask.

Yes. We pull the payout statements and order-level exports from each platform, so commission, marketing, service, and adjustment fees are coded individually instead of being netted against the deposit.

We tie the deposit back to the underlying orders by period. Where a payout spans two weeks or two months, we split the revenue so it lands in the period that earned it.

No, but it helps. Most clients route each platform's payout to its own account, which makes the weekly tie-out immediate and the reconciliation cheaper to run.

That is the number we build for you — contribution margin per channel after commission, packaging, and the labor behind it. Delivery-first clients typically find their direct channel earns several times more per order.

We track what each marketplace collects and remits as a facilitator and reconcile it against your filings. Return preparation stays with your tax preparer, and the records arrive ready for them.

Yes. Each brand gets its own revenue and cost view inside the same kitchen, so you can see which brand is paying for the line and which one is only using capacity.

Food Delivery Intake

Tell us how you sell.

A few details about your channels and platforms so our first conversation is already grounded in your numbers.

Contact

About your food delivery business

Confidential. No obligation. Reviewed by a fiduciary.

Let's get your numbers in order.

A 30-minute discovery call. Bring your last platform payout and we'll show you where the money went.

Book an Advisory Session